Jackson Hewitt Tax Service

Jackson Hewitt Tax Service at 2300 East Main Street occupies a storefront inside Merchants Main Plaza in Rochester's North Winton Village neighborhood. The office is part of the national Jackson Hewitt chain, which operates thousands of locations across the country and specializes in professional income tax preparation. This Rochester location serves walk-in and appointment-based clients during tax season, with extended hours that include weekend availability — Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 12:00 PM to 4:00 PM.

The East Main Street office provides several tax filing options:

• In-office tax preparation — A tax professional prepares and files federal and state returns on-site, handling situations from straightforward W-2 filings to more complex scenarios such as self-employment income.
• Drop-off document service — Clients can leave their tax documents at the office without an appointment. A tax professional completes the return, then contacts the client for a review call and electronic signature. There is no extra charge for this service.
• Tax Refund Advance loans — Qualifying clients may receive an advance of up to $3,500 on a prepaid card before their IRS refund arrives, with loan amounts ranging from $500 to $3,500. These advances are typically available from early January through mid-April.

The office accepts walk-ins in addition to scheduled appointments, and clients can book online or call (585) 288-3870.

This Jackson Hewitt location is a neighborhood tax office that combines the accessibility of a national brand with a plaza setting that allows quick errands alongside a tax appointment. The drop-off option and weekend hours distinguish it as a practical choice for filers with limited weekday availability, while the refund advance program serves clients who need faster access to their expected refund.

Merchants Main Plaza sits along East Main Street in North Winton Village, an established residential neighborhood on Rochester's east side. The plaza is anchored by several retail tenants, including a Dollar Tree and a 7-Eleven, and is accessible from both East Main Street and nearby Merchants Road. North Winton Village is a walkable area characterized by tree-lined streets and early twentieth-century homes, bordered by the Town of Irondequoit to the north and the Town of Brighton to the east. Street parking is available around the plaza.