JCPenney

JCPenney at Marketplace Mall is a department store located at 25 Miracle Mile Dr in the Henrietta area of Rochester, NY. The store has been part of the Marketplace Mall property since the mall opened in October 1982 at the intersection of West Henrietta Road (NY-15) and Jefferson Road (NY-252). Following the mall's interior closure to the public at the end of 2025, this JCPenney continues to operate through its own exterior entrance, remaining one of several anchor tenants on the property alongside Dave & Buster's, Floor & Decor, and Sportsman's Warehouse.

This location carries apparel, shoes, and accessories across women's, men's, and children's departments, along with home décor, furniture, bedding, and housewares. Beyond retail, the store houses several in-house service departments:

• JCPenney Salon — haircuts, color and highlights, styling, smoothing treatments, perms, and grooming services for the whole family
• JCPenney Portraits — professional photography sessions for families, newborns, seniors, pets, and headshots
• JCPenney Beauty — a dedicated cosmetics and skincare section
• Jewelry and mattress departments
• Custom window treatments — in-home consultation and installation for blinds, shades, and drapes

The store also offers curbside pickup for online orders placed through jcpenney.com, with same-day pickup available when orders are submitted at least two hours before closing.

This JCPenney is one of the longest-standing retail presences in the Henrietta commercial corridor, having anchored Marketplace Mall for over four decades. It is one of only a handful of businesses that maintained continuous operation after the mall's common areas closed, thanks to its independent exterior entrance. The combination of a full-service hair salon, portrait studio, and beauty counter under one roof distinguishes it from standalone clothing retailers in the area.

The store sits on the former Marketplace Mall property in Henrietta, just southeast of the intersection of West Henrietta Road and Jefferson Road — one of the busiest commercial crossroads in the southern Rochester suburbs. The surrounding stretch of West Henrietta Road is lined with big-box retailers, restaurants, and service businesses, making it a well-trafficked shopping destination. The store is open Monday through Saturday from 10:00 a.m. to 8:00 p.m. and Sunday from 11:00 a.m. to 7:00 p.m. Parking is available in the surrounding surface lots.