P Kay Thompson Insurance Services

P Kay Thompson Insurance Services is an independent insurance agency located at 438 North St in Rochester, NY. Owner Kay Thompson founded the agency after building a career in the insurance industry that began at her brother's agency in Ohio. After relocating to Rochester, she worked as a customer service representative at the James Lloyd Agency before becoming an agent with Aetna Property & Casualty Company. By 1990, Thompson had transitioned to operating as an independent agent, and the agency has served the Rochester community for more than three decades.

As an independent agency, P Kay Thompson Insurance Services works with multiple carriers — including Travelers and Farmers Insurance — to provide coverage options across a range of personal and commercial needs. Their personal insurance lines include:

• Auto insurance
• Homeowners insurance
• Renters and condo insurance
• Landlord insurance
• Umbrella insurance
• Jewelry and valuable items coverage
• Boat and yacht insurance
• Wedding and events insurance
• Life insurance

The agency also handles business insurance, offering risk management services for companies, municipalities, and nonprofit organizations throughout Western New York and the Finger Lakes region.

P Kay Thompson Insurance Services holds memberships with the Independent Insurance Agents & Brokers of America (Big "I") and the Trusted Choice network, both of which set standards for independent agencies that represent multiple carriers rather than a single company. This independent model allows the agency to compare policies across insurers and tailor coverage to individual clients rather than being limited to one carrier's product line. With over 30 years of continuous operation on North Street, the agency has established itself as a long-standing, locally owned insurance office in the Rochester market.

The agency operates from 438 North St in the 14605 zip code, situated north of downtown Rochester. North Street connects to the broader network of neighborhoods between Center City and the residential areas to the northeast. The office is accessible from nearby Interstate 490, which runs just south of this part of the city. Street parking is typical for this stretch of North Street. Prospective clients can reach the office by phone at (585) 423-9479.