Ridgecrest Insurance Agency LLC

Ridgecrest Insurance Agency LLC is a family-owned independent insurance agency located at 4424 Lyell Road in Rochester, NY. The agency is owned and operated by Audrey Coglitore and Susan Spitale, who established the business to carry on the work of their mother, Patricia A. Sciortino, a local insurance agent who served the Rochester community for many years. Incorporated in late 2019, the agency draws on over 30 years of combined industry experience. Ridgecrest is a member of the Greece Regional Chamber of Commerce and holds Trusted Choice designation, indicating its status as an independent agency that represents multiple insurance carriers.

Ridgecrest Insurance provides both personal and commercial coverage, with more than 60 customizable insurance solutions available through its carrier partners, including Erie Insurance. Personal lines include:

• Home insurance
• Auto and classic car insurance
• Condo and renters insurance
• Individual life insurance

On the commercial side, the agency writes business owners policies, general liability, workers' compensation, builders risk, and vacant building coverage. It also offers specialized policies for breweries and wineries. A 24/7 online client center allows policyholders to manage their accounts, report claims, request policy changes, and access auto ID cards outside of regular office hours.

Ridgecrest Insurance Agency is a second-generation family operation with a focus on risk management rather than price-only shopping. The agency positions itself around identifying coverage gaps and tailoring policies to each client's specific exposure, serving both the Rochester and Buffalo metro areas. It was named a finalist in the 2023 Community Choice Awards and became BBB-accredited that same year.

The agency is situated at 4424 Lyell Road in the Town of Greece, a suburban community on the west side of Rochester, NY 14606. Lyell Road is a well-traveled commercial corridor connecting the city of Rochester to the western suburbs. Office hours run Monday through Friday, 9:00 AM to 5:00 PM, with Saturday availability by appointment. The location is accessible by car along Lyell Road and is within a short drive of the shops and services clustered near the Lyell Avenue and Mt. Read Boulevard intersection.