The Salvation Army Thrift Store & Donation Center

The Salvation Army Thrift Store & Donation Center at 745 West Avenue is a secondhand retail shop and donation drop-off point on Rochester's west side, situated in the Bull's Head neighborhood. Operating as a Family Store under The Salvation Army's Adult Rehabilitation Centers program, this location sells donated goods and channels the proceeds toward the organization's substance-abuse recovery and social-service programs across the Rochester area. The store is open Monday through Saturday from 9 AM to 6 PM and is closed on Sundays.

The West Avenue store carries a rotating inventory of used and occasionally new-with-tags merchandise spanning several categories:

• Clothing for men, women, and children, organized by a color-coding system that also drives rotating discount promotions
• Furniture including tables, dressers, chairs, and sofas
• Household goods such as dishes, lamps, bedding, and small appliances
• Books, sporting equipment, toys, and electronics

Beyond retail, the location serves as a donation center. Shoppers and community members can drop off gently used items during store hours. For larger pieces like furniture or appliances, The Salvation Army offers free home pickup across Monroe County — appointments can be scheduled through satruck.org or by calling 1-800-SA-TRUCK.

This thrift store operates on a color-tag pricing system, where items tagged in a designated weekly color are marked down, giving regular shoppers an incentive to return frequently. As part of The Salvation Army's national Adult Rehabilitation Centers network, every purchase at the West Avenue location directly funds addiction recovery programs, job training, and transitional housing — distinguishing it from purely commercial resale shops. The Rochester Salvation Army also runs seasonal community programs, including holiday toy drives and coat distribution efforts, tying the store into a broader local service mission.

The store sits on West Avenue in Rochester's Bull's Head neighborhood, near the convergence of West Main Street, Genesee Street, and Chili Avenue — one of the city's historic commercial crossroads currently undergoing a significant revitalization effort. A private parking lot is available on-site for shoppers and donors. The location is accessible from several major west-side corridors, making it a convenient stop for residents of the 19th Ward, the Susan B. Anthony neighborhood, and surrounding communities in the 14611 ZIP code.